Welcome to NWA PC HELP We offer the following Services
Our Warranty/Guarantee:
We offer a 60 day day warranty on any labor performed on your computer, and all parts and hardware we sell comes with at least a 1 year warranty unless we specifically state otherwise. If for any reason you need service for the same problem within that sixty day period we will perform the additional work for free. If the work was performed on-site the only charge will be a small $10.00 trip charge. If the failure was directly related to the work we performed we will waive the trip charge.
Comprehensive Virus Removal – $59.00 (Pickup and Drop off only $10.00 more)
This is the most comprehensive virus removal in town.
Includes in depth scanning for rootkits/bootkits and re-direct virus’s
Hardware Diagnostic with the latest tools is also included
60 Day Labor Warranty on all virus removals
Operating System Installation – $59.00 (Pickup and Drop off only $10.00 more)
Includes all updates and free Anti-virus
60 Day Labor Warranty on all O/S Installs!
Laptop Power Port Repair – $99.00 (Pickup and Drop off only $20.00 more)
Broken or Loose Power ports, we can repair them for a flat rate of only $99.00, and we also give a 30 day warranty! Fast turn around only 3-4 Days!
Hardware Diagnosis – $Free
Not sure what the problem is just give us a call, and describe the symptons, we will be able to give you a short list of possible issues, and a general idea of pricing. If it is still unclear we are happy to perform a free hardware diagnostic and evaulation of your desktop or laptop before you commit to a repair.
On-Site Service – $50.00 per hour
We offer scheduled on-site service at $50.00 per hour, with a 1 hour minimum, followed by quarter hour billing. More complicated issues may need to be repaired in our shop, in which case we will only bill the pickup and drop-off fee.
We offer flat-rate on-site virus removal, if it is known that you have a virus we can attempt to fix it on-site for the fixed rate of $79.00, however in rare cases the removal process can cause issues that need to be resolved in the shop. We will then have to take the computer in for final cleanup and repair at our discretion.
